1. Our Commitment to Discretion

At E.A. David Perera and Sons, privacy is not merely a policy—it is a principle rooted in trust, tradition, and respect. Whether you engage with us through our showroom, digital platforms, or ceremonial services, your personal information is treated with the same care and reverence as our timepieces.

2. Information We Collect

We may collect and process the following categories of personal data:

• Personal Identification: Full name, contact details, postal address, and preferred language.
• Transactional Records: Purchase history, service requests, payment confirmations.
• Digital Interactions: Website usage data, inquiries, and correspondence.

All information is collected with consent and used solely for the purposes outlined below.

3. Purpose of Data Usage

Your information enables us to:

• Fulfill product orders and horological service requests.
• Coordinate ceremonial gifting and signing protocols with cultural precision.
• Provide personalized consultation and follow-up.
• Maintain internal records for heritage preservation and client continuity.
• Enhance your experience through tailored communication and service refinement.

We do not sell, rent, or disclose your personal data to third parties, except where legally required or expressly authorized by you.

4. Safeguarding Your Information

We employ rigorous physical, digital, and procedural safeguards to protect your information:

• Physical Records: Stored securely within our premises.
• Digital Data: Protected through encrypted systems and access controls.
• Staff Access: Limited to authorized personnel bound by confidentiality.

5. Your Rights as a Client

You retain full rights over your personal data. Upon request, you may:

• Access and review your information.
• Correct inaccuracies or update preferences.
• Withdraw consent for ceremonial or promotional communications.
• Request deletion of non-essential records, subject to legal and archival obligations.

All requests must be submitted in writing and will be addressed with due diligence.

6. Cookies & Website Analytics

Our website may utilize cookies to enhance user experience and gather anonymous analytics. You may adjust your browser settings to manage or decline cookies at your discretion.

7. Policy Amendments

This Privacy Policy may be revised periodically to reflect changes in law, technology, or service offerings. Clients will be notified of substantive updates via showroom notice or formal correspondence.

8. Contact Information

For questions, requests, or complaints regarding this policy or your personal data, contact:

• 📧 Email: info@tritonlanka.com
• 📞 Phone:+94 112 330 902
• 🏢 Address:No. 227 M. J. M. Lafeer Mawatha,Colombo,Sri Lanka